Terms & Conditions


By visiting this site and / or placing an order, you engage in children of promise ‘service’ and agree to all our Terms & Conditions listed on this page.

COP reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and / or changes to our website. COP reserve the right to refuse orders where product information has been incorrectly published or altered, including prices and availability. It is the consumer’s responsibility to check this page periodically for changes.

COP is based in New Zealand and is a New Zealand owned business. All orders and transactions are governed by New Zealand law.

Eligibility to Purchase

When registering / ordering from the website, you must provide your real details, name, contact number, email address and other requested information. You must also provide and warrant that the correct payment details are submitted when purchasing a product from the website. COP reserve the right to decline your order if these terms of eligibility are not met. Purchases must also be for personal use only and must not be resold or used for commercial benefit.

Product Descriptions

COP take great care to ensure that all details, descriptions and garment prices that appear on the website are accurate at the time of entry. COP reserve the right to refuse orders where product information has been incorrectly published, including error in prices.

Colours

COP make every effort to display as accurately as possible the colours and images of our garments that appear on the website. However, colours may vary slightly from those displayed by your monitor. COP cannot guarantee that your computer monitor’s display will accurately reflect the colour of the product on delivery.

Garment Care

COP uses high quality fabrics, all silks featured are of delicate nature. Care instructions and care cards must be followed at all times to support the longevity of the garment. For dry-cleaning, it is highly recommend that you use a trustworthy and reputable dry cleaner. COP are not responsible for any damages on garments cause by the drycleaners.

Garment Availability

COP produce limited-edition garments and do our best to ensure that garment styles are available but in the circumstances of high demand or shortage of fabric, orders will be filled according to a first-in-first-served basis. COP reserve the right to refuse orders based on circumstances which limit availability. COP will contact you to arrange an exchange or refund, should it be required.

Garment Pre-orders

You are welcome to pre-order new capsule pieces to secure availability. Pre-order items are charged in full and secured for you as soon as the order is placed. Once your order is ready COP will deliver your item directly to you. The return policy for pre-ordered garments is the same as for all other orders.

If you combine your pre-ordered item with items currently available the orders will be delivered separately. New Zealand customers will receive free complimentary shipping. International customers will be required to pay separate delivery costs.

Special Orders

Occasionally COP carry surplus fabric of certain styles, so if you find that the style you are after is unavailable, please get in contact with us and we will do our best to help.

Intellectual Property

children of promise is a registered trademark. All content, images and garments are protected by copyright. Any use without permission from children of promise is prohibited.

Questions

If you have any questions regarding our Terms & Conditions, we would love to hear from you - Contact Us